Information Technology Services

Tom Hess Analyst Programmer II Rm 111 Physics and Astronomy 505-277-8672 thess@unm.edu

Cathy Webster Department Webmaster Rm 115 Physics and Astronomy 505-277-8482 webster@unm.edu

Computer Policy

Please view our newly revised Departmental Computer Policy. This document outlines many important departmental policies including Computer Security, The University Computer Use Policy, General Computer Availability, and Computer Backups.

Help Desk

The department runs a web based Help Desk. If you are having a computer related problem, have a computer related question, or need any type of computer support, please fill out a Help Desk ticket.

Wireless Networking

ITS supports the wireless network within our building as a separate virtual network. For information on connecting to the wireless network, please view ITS’s Wireless Network Connection Instructions.

How to Obtain an IP Addresses

Fill out the Request for an IP Address form before connecting a newly acquired computer into an internet port. For security reasons, we must make sure that your computer is properly registered. Fill out a Help Desk ticket if you move a computer from one port to another.